Special assistance at Heathrow

Special assistance at Heathrow

Heathrow airport provides the special facilities for the person who are disable. 

• Ramp

• Wheel chair height accessible telephone service

• Toilet facilities for the disabled person

• In the check-in areas, disabled are provided the special reserved seats.

• Large number of pathways for accessing.

Wi-Fi and internet

In each Terminal Wi-Fi facility is available. It is free for 45 minutes. The members of the Heathrow Rewards loyalty program are entitled to use another 45 minutes free. It is essential to pay for the additional time.

Terminal 2

The seating areas of the departure Lounge on Level 5 and  seating areas of Terminal 2B close to B44 and B46 gates has been provided the internet facility.

Terminal 3

Level 1 departure log and arrivals has been provided the internet facility.

Terminal 4

Mezzanine level of Check-in, the seating areas of the Departure Lounge are also provided the internet facility.

Terminal 5

In terminal 5 several internet kiosks are available.

• Check in area

• Terminal 5B

• Terminal 5C

• Departures area

Travelling with kids

Heathrow airport provides the facilities for the children to be entertained.

Terminal 2

• Stay and play area in the departure lounge.

• Stay and play area in the Terminal 2.

• Special rolling programs are arranged and those are visited the popular children’s cartoon characters.

Terminal 3

• There are two family Lounge areas at terminal 3. One is for the children who are greater than 2 years. Others for the children between 3 to 9 years. 

• A game zone is also there.

• A kids’ quiet room.

Terminal 4

• Stay and play area which is dedicated for the children aged 0 to 9.

Terminal 5

Stay and play area which is dedicated for the children aged 0 to 9.

Terminal Facilities

Bag Rapping

To prevent the bags, backpacks, suitcases, boxes and carry-on luggage from accidental openings, seal them with a tamper-proof plastic film. It charges £10.50 per bag.

Baggage delivery

Baggage delivery facility is provided and ensures the safety of the bags. Due to a loss of Damage of baggage pay £10,000.

Visitors who viewed ​this also viewed​

Getting between terminals at Heathrow

There are 3 sections in Heathrow airport.

1. Central area

Terminal 2 and 3 are located in cen...

Airport lounges and Facilities at Heathrow

Airport lounges allowto arrange the meetings as the place is a quit space to work. The place is ideal to have comp...

Bar and Restaurant at Heathrow

Bar and Restaurant In each terminal, there are plenty of bars and restaurants to eat or drin...

Things to do at the Heathrow airport for your spare time

Things to do at the Heathrow airport for your s...

How to get help at the Heathrow Airport?

The people who are disable and the people with ...

General Travel inquiries FAQ

I want to take my pet overseas. How do ...

Designated Smoking area at Heathrow

In British low, smoking is prohibited in public...