Merseyrail City Line trains are operated by Northern.Merseyside's passenger rail operator, with full journey planner, real-time status/disruption alerts, and news about the company, planned improvements to the network and Merseyrail Network Map. Aigburth • Ainsdale • Aintree • Aughton Park • Bache • Bank Hall • Bebington • Bidston • Birkdale • Birkenhead Central • Birkenhead North and find out about Journey planner, customer information, and the latest news about the Tube.delays on the lines and contact details. Find out more below.
Customer Services Information
Primary Phone: 01515551111
Fax: 0151 702 3074
Address
9th Floor Rail House
Lord Nelson Street
Liverpool
L1 1JF
Web address: www.merseyrail.org
Email address: comment@merseyrail.org
Opening hours
Monday to Friday - 08:00 - 16:00
Lost Property
Phone: 0151 702 2951
Email address: lostproperty@merseyrail.org
Opening hours
Monday to Friday 07:00 to 10:00am and 15:00 to 18:00
Assisted Travel
Phone: 01515551111 / 08000277347
Fax: 0151 702 2413
Textphone number: 0151 702 2071 (For customers with hearing impairments)
Address
The Customer Relations Office
9th Floor
Rail House
L1 1JF
Opening hours
Monday to Friday - 09:00 - 17:00
Ticket and Prices - Book Tickets Online
Phone: 01515551111
On board facilities - Please check here
Important Information
Network Map | Stations | Getting To Our Stations | Timetables | Assisted Travel | Lost Property | TravelSafe | Service Status | Standard Tickets | Family Tickets | Day Saver | Saveaway | Group Travel | Concessions | Plus Bus | Railpass | Trio | Corporate Travel | Young Person Tickets | Walrus Smartcard | Leisure Destination Tickets | Chester Zoo Combination Ticket | Soccerbus | Refunds and Compensation | Ticket Information | Long Distance Travel | Contactless Payment | Ticket Prices
