Merseyrail City Line Train

Merseyrail City Line Train

Merseyrail City Line trains are operated by Northern.Merseyside's passenger rail operator, with full journey planner, real-time status/disruption alerts, and news about the company, planned improvements to the network and Merseyrail Network Map. Aigburth • Ainsdale • Aintree • Aughton Park • Bache • Bank Hall • Bebington • Bidston • Birkdale • Birkenhead Central • Birkenhead North and find out about Journey planner, customer information, and the latest news about the Tube.delays on the lines and contact details. Find out more below.

Customer Services Information

Primary Phone: 01515551111

Fax: 0151 702 3074


9th Floor Rail House

Lord Nelson Street


L1 1JF

Web address:

Email address:

Opening hours

Monday to Friday - 08:00 - 16:00

Lost Property

Phone: 0151 702 2951

Email address:

Opening hours

Monday to Friday 07:00 to 10:00am and 15:00 to 18:00

Assisted Travel

Phone: 01515551111 / 08000277347

Fax: 0151 702 2413

Textphone number: 0151 702 2071 (For customers with hearing impairments)


The Customer Relations Office

9th Floor

Rail House

L1 1JF

Opening hours

Monday to Friday - 09:00 - 17:00

Ticket and Prices - Book Tickets Online

Phone: 01515551111

On board facilities - Please check here

Important Information

Network Map | Stations | Getting To Our Stations | Timetables | Assisted Travel | Lost Property | TravelSafe | Service Status | Standard Tickets | Family Tickets | Day Saver | Saveaway | Group Travel | Concessions | Plus Bus | Railpass | Trio | Corporate Travel | Young Person Tickets | Walrus Smartcard | Leisure Destination Tickets | Chester Zoo Combination Ticket | Soccerbus | Refunds and Compensation | Ticket Information | Long Distance Travel | Contactless Payment | Ticket Prices

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