How do I know my reservation is confirmed?
After completing all four steps of the reservation process, you will be shown a booking ID and a pin code. This means your booking is reserved. Please make a note of this information before closing the window. You will also receive an email confirming your reservation details. Finally, you can visit the My Bookings link on Booking.com and enter your booking ID and pin code to view the reservation.
Are the facilities in the room that I have booked guaranteed?
Everything listed in the hotel information is guaranteed by the property itself. Anything additional required outside of what is listed will need to be confirmed directly with the property after you have reserved.
What is “My Booking”?
My Booking on booking.com allows you to manage your booking directly. The link to this page is on the top menu bar of our site. To login, you will need both your booking ID number, as well as your unique pin code.
What is my PIN code and what do I need it for?
Your pin code is a unique random digit number that enables you to log in to the My Bookings on booking.com and part of booking.com website to view and change your booking(s). Please do not share your pin code.
